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overcharged

dini1
Great Neighbour / Super Voisin

i got charged twice last time i did an add on

i want to do another add on now but don't want to get charged twice again

5 REPLIES 5

My understanding is that there are no credits provided,  especially if you used the original one you bought prior.

But that being said, only way to know for sure is to message public mobile directly.  Click the link below and explain your situation. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

dini1
Great Neighbour / Super Voisin

who can i talk to about that?

dini1
Great Neighbour / Super Voisin

what do you mean? i just paid for another add on        i still want to be credited for last time

 

Sansan
Mayor / Maire

You should not be charged 2x for something.  Just enure to read carefully and follow to the steps accordingly and you should be fine.

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