@RossN wrote:
Hello I am still being overcharged for texts doubled and once tripled(no i have not gone over the 160 character limit) and about eight or ten charges for imessages so far mods have done nothing to resolve this issue in over thee weeks is there any service around here?
What are you seeing in the Self-Serve portal, under Plan and Add-Ons / Usage History? Are you actually seeing Outgoing Text entries for the phone numbers you contacted, which you suspect should have been via iMessage? Or are you seeing messages to 474663 (iMessage registration messages to iMessage servers)?
If the former, then are you able to confirm that messages were indeed sent has iMessage (i.e. remains as blue bubble), and they didn't get converted to SMS (you'll see a mix of blue and green bubbles in the thread, plus "Sent as Text Message" below the green bubble)? You can disable conversion of iMessage to SMS via Settings --> Messages --> Send as SMS (Send as SMS when iMessage is unavailable) -- tap slider so it goes left, leaving background white. The default for this setting is to be enabled (background=green) which will attempt delivery via text if the iMessage delivery fails after some timeout period (e.g. your recipient doesn't have data for a period of time).
If the latter, then these are registration messages sent to Apple's servers triggered under a few conditions, such as toggling the iMessage or FaceTime settings, inserting a new/different SIM card into an iPhone, changing phone numbers, and others. Generally, you'll see about 4-8 of these initially, and then you won't see these appear again, unless they're triggered by any of the conditions mentioned.
