06-28-2019 10:44 AM - edited 01-05-2022 05:38 AM
fone was working one minute now it dont..cant text nor call...says im not registered to a network...i been with public from begining...pay as you go startedat25$ now 35$ np...i like to take old sim card and put in new and exact style fone as the old one how do in do this...please help..happy canada day
Solved! Go to Solution.
06-28-2019 11:25 AM
Try a network reset:
For Android: Settings->System(Advanced)->Reset Options->Reset Wi-Fi,mobile, & Bluetooth
For iOS: Settings->General->Reset->Reset Network Settings
You will lose saved WiFi networks and BT devices. Solves many connectivity problems.
06-28-2019 11:22 AM
@ebony1402 wrote:fone was working one minute now it dont..cant text nor call...says im not registered to a network...i been with public from begining...pay as you go startedat25$ now 35$ np...
@ebony1402 Was your phone blacklisted? Try powercycleing your phone to see if it fixes it.
i like to take old sim card and put in new and exact style fone as the old one how do in do this...please help..happy canada day
Depends on your phone model. Since it's the same model phone just search online on how to remove the sim card and just insert it into the new phone. If you still need to contact a moderator click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
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06-28-2019 11:08 AM
wheres the moderator?
06-28-2019 10:48 AM
@ebony1402 wrote:fone was working one minute now it dont..cant text nor call...says im not registered to a network...i been with public from begining...pay as you go startedat25$ now 35$ np...i like to take old sim card and put in new and exact style fone as the old one how do in do this...please help..happy canada day
Is your account actived? If it is then try the lost/stolen trick
To report your phone stolen. Login to your account. Choose Plans and Add-on tab. Then choose Lost/Stolen Phone tab. Then choose Suspend Service tab. Logout. Wait few minutes. Login in and report your phone found. Restart your phone.