cancel
Showing results for 
Search instead for 
Did you mean: 

not receiving 4gb

52-safety
Great Neighbour / Super Voisin

I have not been getting 4 gb as per my contract.

I have only been getting 2gb 

###-###-####

 

1 REPLY 1

hTideGnow
Mayor / Maire

HI @52-safety 

what plan do you have ? $24-4GB?   

you can check with PM agent.  please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437        

Need Help? Let's chat.