not able to submit a ticket even though i log in and then fill the form- says user name error.

[paul27]

i dont know how they are running this mobile company- its 30yrs backwards

[esjliv]

@paul27  - there is more than one way to contact an agent (Public Mobile Representatives customer support­­­ agents (CSA)). Check out the Get Help articles and seach "customer support". you find the methods there:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

[softech · Accepted solution]

@paul27 try using 4 digits pin to validate instead of username

if that still does not work, message PM support

  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

[Charlie24PS]

I think they're pretty good. I've been with Public Mobile for 2 years now and I haven't had any major issues. Plus, where can you get 15 gigs for $40!