not able to login via phone to community

[mimmo]

Just wondering if anyone else is having issues ogging int the forums from their phones.  I click login and the form appears enter info, and then i just get the regular page as if i have not logged in. no password error or anything. this seems to happen also with self serve.

Probably just a me issue else i am sure this would have been mentioned before.  Just thought I woudl ask.

using android HTC M8 android 6.0, havve rebooted phone a couple times.

thanks in advanc for any suggestions.

dom

[SD08]

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@mimmo wrote:

Thanks for the replies, and confirming its a "me issue"

 @SD08cache is cleared, hadn't thought of that. (no effect) 

Will try logging in using wife's phone when i get home, (she has same one).

Just an update.  ( I had cleared cache from apps settigs, not from chrome itself, once i cleared it from inside chorme all was fine.)  I should have looked at the link you sent me a little closer.   🙂

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I had that problem before and I usually found clearing the cache solved it.  Glad I could help. 

[zhadj030]

This only happens to me when I try to access the community from this link rather then link on the main page 

http://community.publicmobile.ca/ 

[Chaos_Scorpio]

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@mimmo wrote:

Thanks for the replies, and confirming its a "me issue"

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Don't you mean it is a "mi issue" ... (sorry I had to Mimmo) 😛

[mimmo]

Thanks for the replies, and confirming its a "me issue"

 @SD08cache is cleared, hadn't thought of that. (no effect) 

Will try logging in using wife's phone when i get home, (she has same one).

Just an update.  ( I had cleared cache from apps settigs, not from chrome itself, once i cleared it from inside chorme all was fine.)  I should have looked at the link you sent me a little closer.   🙂

[ShawnC13]

@mimmo, no issues here on  my Lumia 950XL  with Win10 Mobile OS and Edge browser

[CaNuCk07]

I'm assuming since you're using and android, you;'re also using Chrome browser?

Possibly try downloading a different broswer and giving that a try.

[SD08 · Accepted solution]

@mimmo

I have no problems with either the community site or the self-serve login.

Have you tried clearing your browser cache?

http://www.wikihow.tech/Clear-Your-Browser%27s-Cache-on-an-Android