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no service

tberube
Good Citizen / Bon Citoyen

just about 2nhrs ago I could not send or receive messages. Then it said no service, then it was delayed messages now back to no service.

6 REPLIES 6

tberube
Good Citizen / Bon Citoyen

ys

golfball
Town Hero / Héro de la Ville

Have you submitted a ticket to customer support to find out what's going on?

tberube
Good Citizen / Bon Citoyen

I have done all that

slusagm
Model Citizen / Citoyen Modèle

@tberube you might not be in Quebec, but it should be related to this

https://productioncommunity.publicmobile.ca/t5/Get-Support/Failure-of-3G-wireless-services/td-p/1222...

Some tried changing the network to 3G and hot the problem resolved for now 

 

Sansan
Mayor / Maire

@tberube  unfortunately this has been going on for about 2 days now to many 😒.  Try to reset networks or restart phone. 

EB0
Model Citizen / Citoyen Modèle

Many customers have reported the same problem.

https://istheservicedowncanada.com/status/telus/map

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