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no network connection

TayCorscadden
Good Citizen / Bon Citoyen

Phone recently activated, had no issues until today.  I can't access the network.  Can I get some help please.

7 REPLIES 7

TayCorscadden
Good Citizen / Bon Citoyen

still no network, anyone know where to find the APN so I can try and change that, iphone 11

@TayCorscadden  Nope your right I’m there too and I’m good 😊 

TayCorscadden
Good Citizen / Bon Citoyen

that's not it....No outages in Nova Scotia....thx thouth

Handy1
Mayor / Maire

@TayCorscadden  Also check 

Outage map in your area:

https://istheservicedowncanada.com/

 

TayCorscadden
Good Citizen / Bon Citoyen

rebooted, account is active.  Submitted a ticket. 

Meow
Mayor / Maire

- Confirm your account is active
- Reboot your phone (turn off, what a bit, turn it on)
- Could outage in your area

will13am
Oracle
Oracle

@TayCorscadden , are you able to check your account and verify that it is in active status?  If you need support, use this link to initiate a support ticket.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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