no internet on my plan

[nourel]

Hey Guys,

just a few days ago my internet stopped working on my phone. Thought I had used it all up but im in my new billing cycle and I don't have internet yet. Can a mod check it out please ?

[aarjente]

What phone are you using? Have you tried moving your sim to a different phone to see if the data works on that?

[Samianauman]

Maybe hardware issue try your sim in other phone if available to check if its service or hardware issue will resolve your issue if its service tben contact mod dept along with your email address and phone number and detail explaination.
If it's hardware issue then try network reset or factory reset.

[collin1215]

Not a moderator but here's how you can contact a moderator!! (: 

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...