no data at all for my iphone 5

[peterzhangon]

Hello,

It seems the port is complete, and I can make a voice call. I cannot access the website.

Can you share some points?

Thanks,

[Luddite]

@pssst You cannot install iOS 10 on the 4s; 9 is the last supported version. I'm pretty sure you can edit APN settings manually on the 4s running iOS 8 whereas folks on iOS 7 cannot.

Here is Apple's troubleshooting guide for this issue: iPhone data

[mimmo]

@pssst check out the solution on this thread.

http://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Help-needed-setting-up-APN-in-iphone-4...

It might help othersout with other iphone models as well, not sure

[pssst]

I'm worried that if I update my IOs to the latest it will make my phone obsolete. I'm on iPhone 4s.

[peterzhangon]

updated the package of iphone, and can set APN.

Not sure why it worked now

[peterzhangon · Accepted solution]

My ios is 8.4.

I have switched from Telus to Rogers, and did not change anything. Do not know why I need to change so many manually.

I can only set APN.

Can you share some links here?

[jgurholt]

I am having the exact same issue. It is showing that I have used data on my account but it is still showing that the network is not available on my phone.

[mimmo]

Not an iphone users but from what i recall the most common issues are:

Do you have the latest software installed 10.1 installed?

have you put in the proper apn settings?

Iphone users mention something about profiles or resetting profiles.

some people have mentioned a website that will set up apn for you.

there is a guide for iphone on the forum somewhere, best to search the forums for apn and iphone