12-20-2025 09:48 AM - last edited on 12-20-2025 11:36 AM by softech
can someone call me ##########
12-20-2025 11:24 AM
hi @Brian63
you have trouble with activation? were you using the PM app?
if you cannot login the app to continue the activation, ask PM support to help. They won't call you, you will need to submit ticket here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
12-20-2025 11:17 AM
Contact the customer support chat and ask them to reinitiate the transfer.
double check your account number from your previous carrier and make sure your previous sim is still in the phone.
12-20-2025 09:49 AM
need activation help not getting initial sms text
