need access to my last invoices after porting lines to Telus

[DrSuazo]

Hello, 

I do not have access to my account after I ported the lines to Telus.

Can you help me to get them?

The lines were: **********

I am looking for Invoices paid from my credit card on May 18, May 23 and June 17 of 2025.

Thank you!

Lina Suazo

[CSA_PM]

Hi @DrSuazo,

As already mentioned by community members, you’ll need to open a support ticket so a customer support agent can help you retrieve your payment records.

[slusagm]

you need to ask PM to help

 Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[hairbag1]

@DrSuazo 

once you've successfully ported away from Public Mobile, your account is deactivated..you won't be able to view past invoice info. You can message Customer Support and request that they send you those invoices via email.

added...here's a link to message Customer Support.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437