05-09-2023 01:56 PM
how can i i open
Solved! Go to Solution.
05-09-2023 02:55 PM
@ambes40ts or,
If the account is currently in suspended status you can also look into obtaining a voucher to make a payment through 611, see here for vouchers info and other payment options: https://www.publicmobile.ca/en/on/get-help/articles?q=vouchers
Locations to obtain some vouchers found here: https://publicmobile.ca/en/on/payment-voucher
05-09-2023 02:01 PM
@ambes40ts maybe Autopay failed and hence account renewal failed?
Login to My Account using Incognito mode. Check the account status. If it is suspended, click Reactivate my plan and make a manual payment to resume service
