my phone stopped workingi need live agent

[popping]

@sr6478546222 

PM does not have a call center.  Community forum moderator team are PM employee. 

If you give us more info, we may be able solve your problem.

Login to your self-serve account.

Is your account status active?

What phone are your using?

[computergeek541]

@sr6478546222 

Sorry, but at Public Mobile, there are no live customer supoort agents. The moderators can help you but it's not in real-time.

[yanzhiqiang]

Try your sim card on another working phone see if you phone is broken.

[esjliv]

Hi @sr6478546222 ,

Public Mobile is on online forum that have great, helpful people willing to help.. Is there something the Community can help you with?

If you need to contact the Moderator_Team via private message using this link.

[gpixel]

@sr6478546222 hi what's wrong with your service? 

[shep22 · Accepted solution]

@sr6478546222 contact the moderators ask Simon the robot  here to speak to a human to generate a ticket    check envelope top right for a response they usually reply between 2-48 hours,  in the meantime could you tell us a little about what is happening?