10-29-2023 07:09 PM
when i log in now with the new eversafe it asking me to create a new subscription .. what the heck is going on with the application deployment?
all i want to do is see my current subscription and change my credit card information for monthly payments.
10-29-2023 07:49 PM
HI @beeg
glad the link helps. Agent usually reply in an hour, or two hour. check our community inbox for CS_Agent replies
10-29-2023 07:46 PM
thanks, i was able to at least put in a ticket now, with the link. before i could not following the help area
10-29-2023 07:46 PM
thanks, at least the link in your message allowed me to put in a ticket.
10-29-2023 07:20 PM
HI @beeg
no need to create a new subscription. The EverSafe system just unable to find your account. Please just submit a ticket with CS agent here and they will help
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437