Phone number linked to another eversafe account

[JJfour]

My current phone number is linked to a different eversafe account. I ported this phone number to this account from a Bell account. I cant receive texts from eversafe to this account with the phone number only the email address. I would like to notify eversafe that this is my number now but cannot update the information.

[Phil_Adelphus · Accepted solution]

@JJfour   Sounds like you need to contact customer service then, open a ticket using the chat icon bottom right of this page.

[JJfour]

I tried and it would not let me proceed because it said it was linked to another account.

[Phil_Adelphus]

@JJfour  You need to log in to your account then go to the Eversafe Profile and select Manage Eversafe.  You can change the number yourself there.