my account is temporarily suspended
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12-18-2023 09:58 PM
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12-18-2023 10:09 PM
@Abbas7 wrote:no I can't do nothing .
please try what I suggested above.
If that does not work, please engage support for further help:
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12-18-2023 10:07 PM
no I can't do nothing .
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12-18-2023 10:05 PM
@Abbas7 wrote:I already paid and I have $42 in my account right now and I still get the message your account temporarily suspended!
are you able to talk / text and use data (not wifi) right now ? Is your regular plan renewal scheduled for tonight ?
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12-18-2023 10:04 PM
Dec,12
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12-18-2023 10:04 PM
@Abbas7 but you have no service at the moment?
Login My Account using Incognito mode again, if you see $42 sitting at Available Funds, you can still click Pay Now and Resume Services button and the system would simply use the money from Available Funds to resume service. Try
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12-18-2023 10:03 PM
I already paid and I have $42 in my account right now and I still get the message your account temporarily suspended!
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12-18-2023 10:03 PM
I already paid and I have $42 in my account right now and I still get the message your account temporarily suspended!
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12-18-2023 10:00 PM
likely due to missed payment
Just login My Account, click Pay Now and Resume Services and follow the prompt to make a payment
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12-18-2023 10:00 PM
when is regular plan renewal ? If it's tonight and you have a valid credit card set to Autopay, all is well. Are the text and talk functioning right now ?
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