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my account disabled

calvinsmoon
Great Neighbour / Super Voisin

I didn't use PM for year and my account got disabled.

Is there way to get back that account back? or should I order new sim card to new activation?

please, help me.

thanks for all replies.

4 REPLIES 4

calvinsmoon
Great Neighbour / Super Voisin

thanks for reply

calvinsmoon
Great Neighbour / Super Voisin

yes. I do.

thanks for reply and it help.

Luddite
Oracle
Oracle

Your account and associated phone number are permanently deleted after 90 days in suspension. You will need to order a new SIM and create a new account. 

 

Are you hoping to get the promo plan?


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

hummuschips
Town Hero / Héro de la Ville

I think you will have to order a new SIM card.  Once a SIM gets deactivated, I've never seen a company reactivate it. 

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