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mothers number

shiffaomar
Great Neighbour / Super Voisin

hi, can someone tells me how to make payment for my mothers monthly plan. she is currently out of the country, and she has the phone with her, thank you

5 REPLIES 5

Luddite
Oracle
Oracle

@shiffaomar wrote:

hi, can someone tells me how to make payment for my mothers monthly plan. she is currently out of the country, and she has the phone with her, thank you


@shiffaomar If she won't be gone longer than 90 days beyond her last renewal don't worry. She won't lose her number and can make the payment when the returns.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Jackhyf63
Town Hero / Héro de la Ville

@shiffaomar  if you have your mom’s username and password,Follow the link https://selfserve.publicmobile.ca/

then you can pay.

NuYearNuMobile
Great Citizen / Super Citoyen

I was wondering if the OP can buy a voucher & activate it via IVR by calling public mobile.

Pizzaeh
Deputy Mayor / Adjoint au Maire

@shiffaomar wrote:

hi, can someone tells me how to make payment for my mothers monthly plan. she is currently out of the country, and she has the phone with her, thank you


You have to access her Public Mobile account using the email address and pw.  Do you have that information?  

ShawnC13
Oracle
Oracle

@shiffaomar wrote:

hi, can someone tells me how to make payment for my mothers monthly plan. she is currently out of the country, and she has the phone with her, thank you


She doesn't have autopay setup?  You would need to know her login information to make a payment or have her phone.  

 


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