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monthly renewal

EJOM
Great Neighbour / Super Voisin

When I signed up, my renewal date was the 12th of the month. Now it's the 8th of the month. It keeps moving forward. How do I get it back to the 12th, and have it stay there?

3 REPLIES 3


@treefrog wrote:

@EJOM 

The only way to do that would be to allow your service to suspend and reactivate it in the 12th of each month.


OR make a manual payment on the 12th of every month. Though every few years you'd need an extra payment when due date became 1st of a 31 day month. 😎


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

treefrog
Town Hero / Héro de la Ville

@EJOM 

The only way to do that would be to allow your service to suspend and reactivate it in the 12th of each month.

softech
Oracle
Oracle

@EJOM   No you cannot move it

 

Please note that PM is running on 30 days cycle.  So, the cycle start date/payment date will keep moving up one day after a 31 days month

 

So, if August 8th was the last one,  your next couple one will be 

Sept 7

Oct 7

Nov 6

Dec 6

Jan 5

Feb 4

March 6

...

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