moderater help

[kipcarew]

@Mod 

need help porting number from koodo

[geopublic]

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@kipcarew wrote:

@Mod 

need help porting number from koodo

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@kipcarew  Have your Koodo account number,  name on the account and the Koodo phone number ready. To complete your port-in request, please click this link and type in “port request” to be put in touch with a Moderator.  Please include the above info in your message.

[Naepalm]

@kipcarew to contact moderators you can contact them two ways,

Private message them with this link;

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

or go throught the SIMon and click on this link. https://publicmobile.ca.ada.support/chat/

1. type koodo porting: 

2. tyoe transfer PC/KOODO PRE PAID

3. CLICK CONTACT US

 

[Triguy · Accepted solution]

Here is a previous thread.

https://productioncommunity.publicmobile.ca/t5/Announcements/Number-transfer-in-Self-Serve-impacted-...

1. As a new customer, we recommend porting a number at activation with the exception of Koodo Prepaid customers. 
• We have made some system enhancements to improve the success rate of this activity. So long as the correct information is entered, this process should be seamless
2. All other customers: To complete your port-in request, please open our chatbot via this link and type in “port request” to be put in touch with a Moderator.