majority of apps don't connect using data

[gmgood]

Asus Zenfone 3 - just joined PM yesterday.

Have setup APN's as directed and checked several times.

gmail, outlook, and a couple other apps work fine, however many others do not, including strava, weather network, accuweather, etc.

Mobile data ON; Data Saver OFF; Checked app permissions to allow for background data

Any thoughts?

[gmgood]

Thanks. Understood. Done.

[BeachNBeer]

@gmgood  normally you mark the solution to the persons response that assisted you most not your own. You can change that if you want by clicking the 3 dots on right of post that you marked as the solution. You'll see a popup with options. One says not the solution. Then you can mark someone else's as the solution. 

Glad your issue is fixed.

[gmgood]

Well I'll be...Uninstalled 'the weather network' app and reinstalled.

It works.

OK, will try some others.

Thank you all for your suggestions. I may be onto something.

[gmgood]

No, not just notifications. When starting up most apps, get a no internet connection error.

[gmgood]

Have not tried uninstalling and reinstalling.

[BeachNBeer · Accepted solution]

Have you tried uninstalling the app then a fresh install?

[AE_Collector]

It isn’t just “Push” notifications that aren't happening to some Apps? That could maybe be a different setting again?

AE_Collector

[Daps]

---

@gmgood wrote:

Just did that. Sent message back and forth between gmail and outlook with wifi turned off.

Can also search Google OK.

But no weather apps, strava, theScore, and others.

---

@gmgood  Check the settings for these apps (weather, strava, theScore) specifically.

Is there any data restriction in place for them?

[gmgood]

Oh, right. Yes I have received and sent text messages just fine (sms and mms).

[gmgood]

Just did that. Sent message back and forth between gmail and outlook with wifi turned off.

Can also search Google OK.

But no weather apps, strava, theScore, and others.

[Daps]

@gmgood  Good idea to double check that mobile data is working for gmail and outlook.

Have you also tried sending or receiving mms?

[brettster99]

@gmgood 

Is your phone up to date? How about the apps themselves? 

If those are all good then I would get in contact with the moderators to see what is up

[gmgood]

Tried that on a couple - weather network and Canada weather.

Same result. Sigh...

[will13am]

@gmgood , this is indeed a odd behavior.  If just one app can get mobile data, that confirms that mobile data has been set up properly.  The only thing I can think of trying at the moment is to delete the cache, force close and restart those apps that are having issues with using mobile data.  

[gblackma]

@gmgood  developer options enabled on your phone?  Maybe you limited the apps access there? Background process limit. 

[gmgood]

Restarted phone several times, including once since reading this post.

Same result.

[AE_Collector]

Have you tried the full restart of phone?

[gmgood]

No. Account is $40, 5GB data.

[AE_Collector]

@gblackma 

Good point as the account COULD be as little as 250Mb on the $15 account and even though the account is new, something could have chewed through the 250 Mb very easily.

<edit> but possibility quickly ruled out by @gmgood 

AE_Collector

[gmgood]

5 GB limit and used 37 MB so far.

[gblackma]

@gmgood log into your self service account and check to see if you have data remaining.  Stay safe. 

[AE_Collector]

Have you tried rebooting the phone since you finished the set up?

AE_Collector