looking for refund

[odette]

looking for refund from Feb 3, 2023 to end of the month

[BKNS27]

@odette 

It depends what the refund is for. If you were over charged, it will remain as credit in your account and will be applied to your next bill.

[hTideGnow]

HI @odette   from Feb 3 to end of the month, did you leave PM early? or did you not use the service during those days?

PM is a prepaid provider and won't provide refund unless it is a system problem.  Did the system wrongfully charged you?

[HALIMACS · Accepted solution]

@odette 

Is there a reason why you feel a refund is necessary and warranted?

Public Mobile's terms of service (see below "Service Terms") clearly outline that there are no refunds.

Unless you can demonstrate a charge was taken after specifically requesting Public Mobile terminate service, there is little reason they would accommodate the request.

[will13am]

@odette , this is a prepaid service.  There are no refunds for the current plan cycle.