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cycj
Good Citizen / Bon Citoyen

Hello!  I logged in and out my account through my laptop successfully about an hour ago. When I just want to log in again, it just keep me waiting without logging in before it started the log in page over again...  I had tried different browsers several times...  I just tried one more time a minute ago... and I could log in again.  Thank you for your time!

5 REPLIES 5

JL9
Mayor / Maire

Patience is a virtue - definitely here sometimes lol

darlicious
Mayor / Maire

@chainsawcowboy 

Congrats! Looks like this is your first solution. They get easier after the first one is under your belt.

 

 

 

 

 

To contact customer support : Submit a support ticket via SIMon the chat bot Click here 

 

Or if you cannot submit a ticket via SIMon then Click here   ....for additional member supplied info.

chainsawcowboy
Model Citizen / Citoyen Modèle

@cycj 

Happy to have been of service for you. Have a good evening.

cycj
Good Citizen / Bon Citoyen

Thank you for your help.

chainsawcowboy
Model Citizen / Citoyen Modèle

@cycj 

Sometimes the site is just slow or there are a lot if people logging in. Try clearing your browser or using a different one or a different device. That usually fixes the problem for me.

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