login in to account

[Judson2010]

trying to login to my account said i have the wrong Email address when try reset password

[esjliv]

@Judson2010  - you can only have one email per current Public Mobile account/phone number.

Have you created a self serve account for this account you are trying to access yet? If not, you can register for one here: https://selfserve.publicmobile.ca/self-registration/

Otherwise, see @Dunkman's post.

[Dunkman]

@Judson2010 

If the reset password does not work, you will need to contact customer service agent.

You will need to contact customer service agent (CSA):

https://www.publicmobile.ca/en/on/chatbot.  

Type: I can't login.  Follow the prompts to submit ticket.  

CSA may ask a few questions to verify account ownership and then should be able to help you. Response times can take a few hours.  Check your private message inbox (envelope in upper right corner of website).