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ose
Great Neighbour / Super Voisin

want to make sure my account is cancelled as of June 20,2024.

WELL THIS IS A WASTE OF TIME.

THE WORST SERVICE PROVIDER EVER!

6 REPLIES 6

EB0
Model Citizen / Citoyen Modèle

No one here can confirm if your account is closed or not, if you can’t login into your account, it means it’s closed.

Send a private message to CSA through the following link to confirm if your account is closed or not 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

slusagm
Model Citizen / Citoyen Modèle

the line was. ported out?? after ported, account closed, no worries 

@ose   Can you still log in to your account?  If not, it's closed.  If you want formal assurance from Public Mobile employees you will need to open a ticket using the chat icon bottom right of this page, it's customers that are responding here.

kb_mv
Mayor / Maire

@ose wrote:

want to make sure my account is cancelled as of June 20,2024.

WELL THIS IS A WASTE OF TIME.

THE WORST SERVICE PROVIDER EVER!


@ose What did you do on 20 June 2024 to cancel your service?

Sansan
Mayor / Maire

@ose  to cancel your account,  you port to another provider.  That will cancel this service after successfully porting out.

Or you can stop paying you don't cate about your phone number. After 90, assuming there was no available funds in the account it will close. 

But did you mean June 30? What have you done to cancel your account?

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