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issue with contacting a number

sherri12
Good Citizen / Bon Citoyen

when I call my son it will ring once or twice then drop off.  He has to call me back and sometimes when he does his phone says my number is not in service.  Other people my phone phases in and out not sure if related.

4 REPLIES 4

@sherri12 

can others call you without problem ?

What did you mean here..." Other people my phone phases in and out not sure if related." ?

What make/model is the phone ?

Hollister
Deputy Mayor / Adjoint au Maire

@sherri12 

Try setting your preferred network to 3G and reboot and see if that helps.

sherri12
Good Citizen / Bon Citoyen

no, and doesn't happen with any other number.

hairbag1
Mayor / Maire

@sherri12 

are you in a highrise concreted building ? Concrete and steel can degrade the call strength.

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