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is there an outage?

NickWang
Great Neighbour / Super Voisin

My phone has good 4G signal, but data is working or very slow. I am in Ottawa/Kanata area.

3 REPLIES 3

Ali28
Great Neighbour / Super Voisin

I am also not getting any service.  It started yesterday (June 26th, 2024) and it has continued to today (June 27th, 2024). 

NickWang
Great Neighbour / Super Voisin

Looks good now after phone reboot. Thanks.

Dunkman
Oracle
Oracle

@NickWang 

You can check the telus outage map for your location:

https://www.telus.com/en/ab/outages

Is text and talk working fine?

Maybe try a simple reboot of your phone.  Even a network reset (note: this will erase any saved Wifi passwords)

Also, check your account to see how much data is left in your plan.  

 

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