12-03-2016 11:33 AM - edited 01-05-2022 01:09 AM
12-22-2016 06:58 PM
After a very long wait, finally fixed this week. Thanks, PM.
12-13-2016 01:58 PM
i just tweet them and waited for maybe 1 week and had it fixed. did you PM or tweet them?
12-12-2016 11:36 AM
It's the month-a-versary of my support request. Sweet day 30 without a response. Is anyone getting a faster response? The PM support update noted a 12 day back log, but 30 days seems pretty excessive, especially given that the promo is over.
12-05-2016 06:40 PM
thanks for the advice- that's pretty much what I'm waiting for, just not getting a response from PM yet. grateful it's only the voicemail notification/connection that's not working and not a more critical porting issue...
12-05-2016 05:42 PM
12-05-2016 05:39 PM
12-05-2016 11:35 AM
iphone 5s.
Calling, texting, data are working fine. Voicemail itself works fine too except there is no notifications of voicemail (red dot on the phone/voicemail icon) and when you press the voicemail icon it does not call voicemail (have to hold 1 instead). Tried the reset above with little luck. Ported over two other iphones (6 plus and a 7) without issue. Any advice anyone has would be appreciated. Thanks!
12-03-2016 11:36 AM
We need more info to help:
- model?
- what happens when you call your number?