01-29-2018 03:16 PM - edited 01-04-2022 03:25 PM
hello, how can I get an invoice showing the monthly cost plus tax? from Jan to Dec 2017 thank you
02-06-2018 02:17 PM
@adribecerra, you will need to send a private message to the moderators group, and ask for an invoice. Be aware that it could take several weeks.
Click here to send them a private message.
Information regarding the moderators team can be found by following this link.
02-06-2018 12:05 PM - last edited on 02-06-2018 12:09 PM by MarieHelene_L
Hello I need to have a monthly invoice showing the tax? how can I get them.
- account email address: xxxxxxxxxxxx@yahoo.com
- PM phone number: 647-xxxxxxx
Thank you
01-30-2018 12:16 PM
@MoraMan having been involved in statement generation for a financial institution in the past, I can assure you there is little simple about generating accurate statements. 🙂
01-29-2018 10:31 PM
It's a bit silly that you have to contact a moderator to get this. How hard can it be to build the option to get a PDF of your invoice? Would the save the mods time and customers time. People need to get these for various reasons and could be time sensitive.
01-29-2018 04:37 PM - edited 01-29-2018 04:42 PM
@Acekiller FYI: Mods are now requesting account PIN as well for verification.
01-29-2018 03:17 PM
You will need to request it from the mods. It has been done many times before.
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Sending a message to the mod teams:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
In your message include:
- account email address
- PM phone number
- explanation of what is happening or a link to this thread
- if its a porting issue include your sim number, old account name and account number