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invalid email

Mario61
Great Neighbour / Super Voisin

I changed devices and now my email is invalid how do I sign in now ?

3 REPLIES 3

Handy1
Mayor / Maire

@Mario61  Try the forgot email option , if still no luck ask support to help 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca

hairbag1
Mayor / Maire

@Mario61 

your email shouldn't change unless you changed it in Eversafe. 

If you get a new cell, you just remove sim from old cell and install in new cell. You should be good to go.

hTideGnow
Mayor / Maire

hi @Mario61 

you cannot even login or you just cannot receive 2FA?

if you cannot, ask PM agent to help.  

 you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage           

Need Help? Let's chat.