07-31-2020 09:50 PM - edited 01-05-2022 12:21 PM
I add-on 400min interl long distance call and 011 + 95(myanmar) 09 (area) + ...... but it still said not included in the plan. please help! my add-on is checked and has shown that it has active, but i couldn't make a call.
Solved! Go to Solution.
07-31-2020 10:23 PM
@moezaw if the add-on doesn't meet your needs you can ask customer support to transfer the add-on to something more useful for you, credits or a different add-on
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
make sure to check your inbox(top right corner envelope icon) periodically, for a response
07-31-2020 09:55 PM
@moezaw , here is a list of countries covered by the international long distance add-on.
07-31-2020 09:52 PM - edited 07-31-2020 09:54 PM
@moezaw wrote:I add-on 400min interl long distance call and 011 + 95(myanmar) 09 (area) + ...... but it still said not included in the plan. please help! my add-on is checked and has shown that it has active, but i couldn't make a call.
Public Mobile does not offering calling to this destination. Sorry.
The add-on only includes: Canada, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, United States, and Venezuela.