iPhone will not send messages to non iPhone users.

[Wkelly]

I recently moved my number to Public Mobile August 1st. I can’t send messages to non iPhone users. Am I needing to reset something ?

Also the new toggle now appears on my phone when I access the dial screen. I can toggle between Primary Line and Use Cellular Data Line. I assume that the Primary Line is the correct one to use.

[hTideGnow]

hi @Wkelly 

yes, the "waiting for activation" is the issue.  Turn RCS off for now, Reboot phone and try again

or reboot phone and try turning RCS again tomorrow

[Wkelly]

I have tried that and my MMS and SMS still can’t send to non iPhone users. Could this have something to do with my RCS Messaging? I have RCS turned on for both Primary and Cellular Data but each has a message below.        “ waiting for activation”

[hTideGnow]

hi @Wkelly 

first, make sure you old carrier sim card is removed, or disable your old carrier esim

then reboot phone, reset network settings.  And make sure Settings -> Messages -> Send as SMS is turned on

if that still unable to work, you can try to disable that Send as SMS first.  Wait 5 mins and reboot phone and the turn it back on