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iPhone 6s no voicemail notification

MF2
Great Neighbour / Super Voisin

Phone worked fine on Koodo. After switching to Public, when there is a VM the dot is there but no audible tone. Have changed tone, reset network, wiped phone and reset completely (augh) all to no avail. Running current iOS 13.3.

5 REPLIES 5

naddude
Great Citizen / Super Citoyen

Hi:

If you are on an iPhone and using i0s 13 there is a known conflict with Telius network resulting in voicemail notifications not working. In fact mised calls badges also do not work often).

Apple and Telus are supposedly "working on a solution" with no ETA.

 

Hope this helps.

MF2
Great Neighbour / Super Voisin

Never had it.

MF2
Great Neighbour / Super Voisin

I've tried numerous different tones, no go.

geopublic
Mayor / Maire

@MF2  Did you have visual voicemail configured when you were with Koodo? If yes, because PM doesn't support it you needed to ask Koodo to remove it before activating with PM.

Dunkman
Oracle
Oracle

@MF2 

I also have a iphone and looked into it further

 

Try the following

1. click Settings

2. click Sounds & Haptics

3. click New Voicemail - click whatever sounds you want...

 

See if that works.....  

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