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iPhone 15 Dial Pad not working during phone calls

Tatiana64
Great Neighbour / Super Voisin

Dial pad doesn't allow me to make selections during call by pushing numbers on it.

I hear click but my selection is ignored and call eventually ends, because "I did make a selection".

This is happening most of the call but only I'm on LTE or 5G.

When I switch to 3G it seems to be working better.

Is this because of different signal strength (3G VS LTE/5G)? Or PM service malfunction?

Now I have iPhone 15 but this also was also a problem with previous iPhone 11 Pro.

2 REPLIES 2

Tatiana64
Great Neighbour / Super Voisin

Thanks, I searched/checked that discussion before asking here - unfortunately didn't fix my issue 😞

Phil_Adelphus
Mayor / Maire

@Tatiana64   It seems to be an issue with iPhones, although mine doesn't do it - you might find a solution here

https://discussions.apple.com/thread/251183109 

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