09-16-2025 09:28 AM - last edited on 09-16-2025 01:52 PM by computergeek541
Hi,
Since the upgrade I did yesterday, my iPhone no longer makes 1-888 calls. I have the error message "you call cannot be completed as dialed"
When I try another phone, the call go thru. It's just mine...
Solved! Go to Solution.
09-16-2025 09:42 AM
hi @Luke1993
this is not actually an iOS problem but a problem with PM. But PM support agent can help to fix it
You will submit a ticket with CS Agent using Chatbot here: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email") If any issue with ticket submission, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
