i would like to renew my service on my mobilphone + give me a new number and the bill use to be $19

[Cyber · Accepted solution]

@michelQuidoz,

Your account passed the 90 days of grace period, starts when the status shows EXPIRED. Your account and phone number have been deleted from the system.

Your SIM card is also good for trash.

Sorry but you cannot recover your account or phone number.

You have to start again from scratch and subscribe to the BETA phase.

[michelQuidoz]

The last payment was in october  2014

My phone # in october was  4**********2

My account was 0*********1

I bought @ Kyocera monaco model kys 2150

I would like to renew with a new # or the old  starting Now 

t register with a Password & i try to go on your site and you tell me i have the wrong password 

i am lost & don't know what to do 

Michel Quidoz

[Cyber]

@michelQuidoz,

You can have a look on all mobile plan at : http://publicmobile.ca/en/on/plans

Please note, Public Mobile is currently in BETA.

They are temporarily accepting new customers only by invitation.

To join the BETA phase, you must register here : http://publicmobile.ca/en/on/beta

You will be contacted by email within a few weeks. Once you receive your invitation code, you will be able to subscribe on Public Mobile and order a free of charge SIM card.

For now, there is no faster way to subscribe on Public Mobile. They are in BETA to make sure everything works perfectly before the official launch.

If I answered your question, please accept my post, as the solution.

[Cyber]

@michelQuidoz,

Public Mobile doesn't have anymore the 19$ plan. Many things have changed since Telus bought them.

When was your last payment ?