i opened on sept 12, referral by a friend, where’s my $25 dollars?

[mryezp]

[NDesai]

@mimmo I just don't want mods to go through the same process when we could've tried to troubleshoot before escalating to mods.

[mimmo]

@NDesaiyou are right I might have been quick to suggest the OP contact mods, but they seemed pretty sure they were due the 25$ credit, and since they did not mention any funds period, ie i received $10 not $25 (as others have sometimes posted), i assumed they had received $0.  i guess i just took them at their word.  

this being said.  when the mod_team posts in a theads, (see below),  then suggesting  the original poster  contact mods i dont think was too wrong.

Hi,
If you have any questions concerning your account, just send a private message through the following link, and provide your public mobile phone number and PIN and explain whats going on

[NDesai]

How come no one asked to provide a screenshot of OP's payment history? I do believe that sometimes credits are not applied, but that's a rare case. If OP provides a screenshot  or copy of payment history, that 100% confirms if any credits were given or not. Lately, i am not so happy to see automatic contact the mod team replies not just once, but multiple posts. In this case, what do you think OP will do when the top 3 posts said to contact mod? At least @Anonymous mentioned something different before OP can contact mod.

Please, troubleshoot the issue until you fully know that mod help is required. If op was given the $10, the issue resolves itself on why he/she did not get the credit. 

[Anonymous]

@mryezp, The $25 referral bonus (which expired on Sept. 13) was only available if you activated on-line.  In store (at Walmart, etc) activations are not elligible.

If you activated on-line, and did not receive your credit, you will need to contact the moderator team and ask them to look into it.

Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.

EDIT:  The Walmart promotion ended on Sept. 6 (as per your own post).

[KMG]

Contact the Moderator Team and they should be able to apply the credit to your account.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/...

[mimmo]

You need to contact the mods and ask them to look into it. Send your details and your friends.

How can you get help with your account, activation, or service?

• Please contact the Community Moderator Team to get gelp with you account.
• They are Public Mobile support employees who can help with your issue (More details).
• Click here to send them a private message.

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Some good posts/reads:

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