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i have two phones with two accounts and phone numbers. Can't talk to each other.

protozia
Good Citizen / Bon Citoyen

The phones are a Samsung S10e and a Iphone 6s.

Both phones are on Public.

The both call and talk normally to any business or org.

The verification numbers were received by the both phones when  I logged in.

But If I call the S10e with my Iphone 6s , I get voicemail.

and if I call the Iphone 6s with my S10e , I get voicemail.

8 REPLIES 8

protozia
Good Citizen / Bon Citoyen

I was fixing two Pixel 3s . I used the two SIMS out of my phones.

When I finished, I put the SIMS in the wrong phones--switched them.

After nearly a day I had an idea.

I put the correct SIM in the correct phone and the problem is solved.

protozia
Good Citizen / Bon Citoyen

"are they two number ported into PM?" I dont  know what that is.

I replied last night but it disappeared.

@protozia 

Porting your old number from another carrier recently? 
Or did you pick a new number from PM?

If you ported your number over to PM, did you reply to the text with YES with your old SIM in your phone confirming you are porting your number over to PM. The is the most important and final step to complete the porting of your number.

protozia
Good Citizen / Bon Citoyen

 

"are they two number ported into PM?: d'ont know what you mean .

I fixed it. Earlier I was troubleshooting two pixel 3s . I use what ever SIMS I find. After the work was done and I put the two SIMS from the iphone 6s and the S10e in the opposite (wrong) phones.

different area codes 778 and 672

geopublic
Mayor / Maire

Check to make sure you haven't accidently blocked your other number on your phone and vice versa.

protozia
Good Citizen / Bon Citoyen

I have the  two phones about 6 months with PM. Up until today I could phone each other with either phone.

"are they two number ported into PM?: d'ont know what you mean .

different area codes 778 and 672

BKNS27
Mayor / Maire

@protozia 

Are both phones on Do Not Disturb enabled in the settings?

softech
Oracle
Oracle

@protozia   how long both phones joined PM? are they two number ported into PM?

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