cancel
Showing results for 
Search instead for 
Did you mean: 

i can't recieve call

Wondering_why
Great Neighbour / Super Voisin

new sim card can't recieved call but i can do out going call what will i do?

4 REPLIES 4

Wondering_why
Great Neighbour / Super Voisin

yes i do and i didn't recieve message from the old privider.

BKNS27
Mayor / Maire

@Wondering_why 

If you didn’t port your old number over to PM and picked a new number.

Just reboot your phone by powering the phone off (holding down the power button) then back on.

RossN
Mayor / Maire

@Wondering_why hi did you just activate? did you leave your old sim in phone to receive port request? you have 90 minutes to respond yes or port will fail I will send you number to reinitiate port request 

will13am
Oracle
Oracle

@Wondering_why , did you include a number port with your activation?  Did you acknowledge the activation through the previous provider (keep old SIM card in the phone to receive confirmation SMS)?  If this was done, it can take up to 2 hours for the number port to be completed.