cancel
Showing results for 
Search instead for 
Did you mean: 

how to cancel sim order

mehtasahil840
Great Neighbour / Super Voisin

I want to cancel sim order as I want it personally on the store

4 REPLIES 4

BKNS27
Mayor / Maire

@mehtasahil840 

If you ordered the PM SIM through the PM website. It is on it’s way to you and you won’t be able to cancel your order.

 

HALIMACS
Mayor / Maire

@mehtasahil840 

 

I don't believe you're able to cancel a SIM order once it's been fulfilled.

 

It's a good idea to have a spare SIM on hand in case yours becomes unusable or lost.

 

For the sake of $5 to $10, would recommend you keep a second one on hand.

 

It's also good in case you want to refer someone else to public mobile!!!

hTideGnow
Mayor / Maire

I don't think you can cancel SIM order (assuming you ordered from PM site).

 

you can try open a ticket with the mod:

 

To open a ticket with mod, click on the Bubble or directly at : https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Enter your question in SIMon. Follow the prompts until you reach the Contact Us button,

 

If you have problems submitting a ticket, you can also send a private message to the moderators (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

sunflowershine
Deputy Mayor / Adjoint au Maire

@mehtasahil840 Where did you order? If you ordered from PM directly, you may need to contact the moderator.

Need Help? Let's chat.