12-10-2023 04:53 PM
12-10-2023 05:30 PM
HI @JasonGaudet
did you get error when try to change the payment card?
wait an hour before trying again as the account could have fraud locked after 2 or 3 attempts, an hour wait is needed for the fraud lock to release
12-10-2023 05:00 PM
Thanks for the fast response everyone! It was just that easy!
12-10-2023 04:59 PM - edited 12-10-2023 05:01 PM
you can only change the credit card info
go to My Account, go to Payment page, Manage subscription and click Manage Payment Method to update the card info
But if you want to turn off Autopay, just go to My Account, go to Payment page and click Manage subscription and disable Subscribed.
And if you just want to pay by voucher, just login My Account and pay there or use *611
12-10-2023 04:58 PM
Just know that you can only use credit cards and Visa debit (some say MC debit) to pay here.
You can use debit to purchase Public Mobile payment vouchers available at many drugstore or gas stations, if you don't have any of the above.
Saying the above, I get that you're probably just likely looking to update your credit card details, in which case @Handy1 got you covered with the steps to get there.
12-10-2023 04:54 PM - edited 12-10-2023 04:55 PM
Update credit card info
In your my account go payment tab >manage subscription >manage payment method or use this link
https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription
if you have any troubles you can also ask support to help you
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437