08-28-2019 07:16 PM - edited 01-05-2022 06:43 AM
08-28-2019 07:29 PM - edited 08-28-2019 07:54 PM
Options to get more data:
1. If your current data limit does not meet your 30 days' need, you may change a plan with more data. You can do the plan from self-serve. Please not that you will not get rewards if you change plan because rewards are given out on 30 days renewal cycle. But you send a private message to moderator for help. YMMV. You get your data back immediately with plan change.
2. If you want to renew the same plan early, you need to send a private message to moderator. Moderator wait time is 2 - 3 days. If your next renewal date is 2 - 3 days away, you may just on data diet for a few days until after renewal.
3. You can buy data add-ons $30 1GB data or $10 200MB data. Expensive option
08-28-2019 07:28 PM
You can buy an add-on - there is 1 1GB for $30 and 200 MB for $10. Here is more info about purchasing an add-on.
https://www.publicmobile.ca/en/bc/get-help/articles/purchase-add-ons-through-self-serve
08-28-2019 07:25 PM - edited 08-28-2019 07:26 PM
@TS Log into your self serve account and select purchase add-ons in your overview page. From there you will have the option to buy either 200 MB for $10 or 1GB for $30. You will first be prompted to add the funds when making your purchase and then go ahead and select the option that's best for you.