how can I obtain a monthly usage report/history/bill?

[JJ_88]

The usage info on the web is designed as a single page web app that is painful to use as it generate a lot of pages for being a single page web layout. I tried exporting/downloading usage file but that also contains a couple of pages usage instead a monthly. i also tried playing with filter in hopes to get a full usage report but no luck. if somebody could help me out, would be great. 

thank you!

@CS_Agent

[BKNS27]

@JJ_88 

If you are looking for a monthly summary page…it will be in the Subscription & Add-on section. The monthly bill will be in the Payment section and Download Receipt will be your monthly bill.

I hope this is what you are looking for.

[esjliv]

@JJ_88 - you should be able to select the start and end dates to get your monthly info. I agree it would be nice if it would download in an easier fashion to check info like as a spreadsheet. but this is what is available right now...maybe one day.

FYI we are not CS_Agents, we are members like you here.

EDIT, - i was looking at just the payment history info...you wanted USAGE history also. I can choose the dates for a month okay, but the DOWNLOAD button is not working for me. 😕 This should be reported.

Submit a ticket to CSA and let them know, maybe you can ask for a summary from them, until the usage download button works. Ways to contact the Public Mobile Customer Support Agent (CSA)_Team below:

1 -  Normally Faster - use this link to: Get Help With Public Mobile Chatbot] also found in various places in Public webpages, OR

2 – Slower - Use this link to: Contact Public Mobile Representatives (CSA) by submitting a PRIVATE MESSAGE to start a ticket to them here: Private Message to Public Mobile Customer Support Agents (CSA)