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how can I change my credit card info when I cant access my account as cant text code to this country

Skipperhakau
Great Neighbour / Super Voisin

we are in a foreign country and cannot use our phone here...our credit card info has changed and we would like to update that info with public mobile...can we please speak to someone via email

2 REPLIES 2

Meow
Mayor / Maire

If you did not receive or cannot receive your 2FA code by SMS - Click on: ‘Didn’t get a code’ and you will get more options. Chose email.

Meow_0-1707934641846.pngMeow_1-1707934645562.png

 

Handy1
Mayor / Maire

@Skipperhakau  You can send private message to support using this direct link 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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