hi

[josh1]

can anyone help i logged into my account changed plan but can't call text or anything

[hTideGnow]

hi @josh1 Login to My Account , check if the plan is Active.   If it is, click Change SIM card and follow the steps there to request changing it to the new SIM card

[josh1]

Need help no service with new sim card

[NDesai]

@josh1 Keep the conversation/discussion on this same topic you created instead of creating new one for every reply. 

[josh1]

ok ill check it out now

[CS_Agent]

Hi @josh1

I've responded to your private message. Please check your inbox.

Best,

Syed

[Korth]

@josh1

Try restarting your device.  And give it a few hours for the network-side to catch up with the billing-side.  If it still doesn't work within a day then you might have to contact the mods for assistance.

It would be helpful to know what kind of phone/device you have.  And where you purchased it (ie: are you certain it's not carrier-locked), etc.

[josh1]

well i get deactivated cause public can't get back to people 

[ky01]

You should send a message to the moderators for assistance. In your message, include all relevant information in your message, such as account number, PIN phone number, detailed problem description.

Click here to send a message to the moderators

[josh1]

hi i tryed to change my plan on my acoount now i can't call text or anything