here's a great joke from a telecom company webpage!

[roniebanerjee]

....but i am not laughing. 

my phone has been DISCONNECTED over this piece of nonsense.

[srlawren]

---

@stonechucker wrote:

Did this issue get resolved?

---

@stonechucker 

yes

[stonechucker]

Did this issue get resolved?

[panesarg]

This is unacceptable behaviour given how much they are charging now.

[Raven_Jet]

I know that things like this can happen, but the team is on it. So you won't have to worry about it. 🙂

[makkahn28 · Accepted solution]

@MarieHelene_L, I do admit, Glitches like that ARE 100% Unacceptable.

If that happened to me, I'd be in complete utter Shock, Bewilderment, Stunned.

These Glitches, they need to be removed, and the Portal GIVEN a Complete 100% RESET, to ensure that Glitches like that are Antient History

[Michael77]

That's crazy. I feel for you. I hope everything gets fixed soon!

[roniebanerjee]

please do that, and preferably sooner rather than later. since i already have money on my account i expect the line to be reinstated immediately.

[MarieHelene_L]

@roniebanerjee

As I mentioned in my private message, I'm aware that there was some confusion with your plan in our system. But no worries - we'll have this figured out 🙂 I'll get back to you shortly. 

Marie

[roniebanerjee]

wait, WHAT? my account states it is a 90 day plan. is this a joke?

[MarieHelene_L]

Hey @roniebanerjee, 

Seems like your 30-day plan expired today. I replied to your private message a few minutes ago, please view your inbox so I can assist 🙂

Marie

[mimmo]

Did you by chane futuredate a plan chang or something. There used to be a bug that would not renew plans futuredated plans. But i thought it was fixed.

Also its always best to message @CS_Agent not a single mod.

[Nsk143]

What's going on in here. I think it's time now pm should look after their website portal. Lots or glitches and issues customer having. They have to fix it once for all.

[CalvinW]

This is PM for you. The PM account portal is still very slow despite multiple maintenance updates and still littered with bugs

[Vickel]

WOW!

what happened to cause this?

I feel for you

[roniebanerjee]

no and no

[stonechucker]

Do you still have service?  Have you just gone through a renewal?

[roniebanerjee]

yeah mailed simon. if this happens i am taking my account elsewhere. i know you get what you pay for, but there is a limit of nonsense one can take in one's stride.

[mimmo]

Wow there is a new one with PM every day.

Did you message the mods?