08-24-2020 01:54 PM - edited 01-05-2022 12:55 PM
I tried the stupid bot to fix this but it couldn't understand my problem. So I came here. The phone number that they gave me is a long distance phone number for all business and friends who try and call me on a land line. I would like either the company contact someone to make it a local call in my town or give me a number that is a local call number.
Solved! Go to Solution.
08-26-2020 11:33 PM
@Joelkim wrote:You need a local number.
The OP already knows that but was asking how to get this change done.
08-26-2020 02:38 AM
You need a local number.
08-26-2020 01:01 AM
ok lol not a forum guy more of a lurker so I guess it is a little south
08-26-2020 12:57 AM - edited 08-26-2020 01:26 AM
😂 😂
08-26-2020 12:55 AM
@borntobewild wrote:250 is everything outside of lower mainland including island
Pretty sure that tongue was pretty firmly planted in cheek. 🙂
08-26-2020 12:52 AM
250 is everything outside of lower mainland including island
08-26-2020 12:47 AM - edited 08-26-2020 12:49 AM
Lol. I am still stuck on 604. I still think 778 is an intruder. 😀 And 250 is it down south some where?
08-26-2020 12:24 AM
Bad news.... 236 is old hat in BC by now, into service in 2013! 672 is the newer Area Code, 2019 vintage.
AE_Collector
08-26-2020 12:21 AM
08-25-2020 11:54 PM
Thank you ALL. I just kept trying the change number thing and it finally worked. I guess the solution is have patience and keep trying. Thanks again TTFN
08-25-2020 10:42 PM
@borntobewild wrote:that bot is an idiot worst AI I have ever seen it keeps running me in circles and won't get a moderator for me
I know. That's why I hate suggesting it.
Try clicking on the little envelope icon in the upper right next to your light bulb avatar. In the To: box type moderator_team. While typing that it may pop up with the full name. If so then click it.
Then type your questions in the textbox. It's a lot like email. It's a lot like posting here.
Then watch that little envelope for an indication that you got a reply. You'll need to supply a bunch of information to prove that it's you. Don't reply to any email. That's just a notification. Come back to the envelope.
08-25-2020 10:38 PM
that bot is an idiot worst AI I have ever seen it keeps running me in circles and won't get a moderator for me
08-25-2020 10:07 PM
@borntobewild wrote:Thanks again for all your replies. I went back and looked for some more numbers and found a couple I liked and tried each of them but it comes back with Phone Number change failed. I guess I will have to keep trying.
Ask the moderators. I had that too. I selected a new area code/prefix and got that error.
Another account had no problem though. Even after multiple refreshes.
Call the number and see if anything answers and then let the mods know that that's the number you want because it shows up in the list.
08-25-2020 10:04 PM
Thanks again for all your replies. I went back and looked for some more numbers and found a couple I liked and tried each of them but it comes back with Phone Number change failed. I guess I will have to keep trying.
08-24-2020 11:10 PM
@borntobewild You can only choose from what's there. You can port in but why? You said no one would recognize the number but almost no one remembers numbers anyways and just save the numbers in the list.
08-24-2020 10:39 PM - edited 08-24-2020 10:41 PM
@borntobewild is there a place like this in Canada....
I believe you can buy numbers here too...but for USA only. Also check Craigslist and some sell numbers there.....but tooo expensive.
The other way is, go to Voip.ms and see if they have numbers suitable to you. Get 2 numbers for your account. Then port the one you like best to PM. It may take a week though to port.
Look here ,Select province, View numbers.
08-24-2020 10:36 PM
@LurganIeUk wrote:
🙂Is there not at one point on PM number selection that you can ask for last 4 numbers?
I know that @borntobewild @is looking for an older area code that is more recognizable. Like in the lower mainland in BC....who knows that 236 is a new area code that covers all of BC. I have some ideas to post for @borntobewild
Only during activation.
I went to my city and got a list. Didn't like the choices. Dropped down for the prior city in the list. Got a list. Didn't care. Dropped down for my city and got a new list. Over and over again. Also doing this a little after midnight ET after numbers have been released back.
But I really think it's old school thinking to think of whatever area code as new and unknown. It's just your 10 digit unique phone number. Once people try it and see oh it's a local call whadyaknow then they put it in their contacts and then really no one cares.
Except for the _really_ new area codes that some providers haven't set up on their systems yet...who cares. It works. They find you.
JMNSHO 🙂
08-24-2020 10:31 PM
@LurganIeUk wrote:Is there not at one point on PM number selection that you can ask for last 4 numbers?
I know that @borntobewild @is looking for an older area code that is more recognizable. Like in the lower mainland in BC....who knows that 236 is a new area code that covers all of BC. I have some ideas to post for @borntobewild
That can only be done during activation.
08-24-2020 10:28 PM
@Anonymous wrote:
@borntobewild wrote:Thank you all for your replies. I checked out the change number but all the numbers in there are using a new area code that know one would recognize. Maybe I will try PM a mod to see if they have any other numbers or talk the wife into transferring one of our land lines. Thank you again....
You can keep refreshing the short list provided to get new ones. I was in the same thought as you. Looking for familiar area code/prefixes. As I was going through them over a few days I was able to see the odd ones that could be picked up but they weren't very attractive but also I was coming across some kinda-cool numbers of new area code/prefixes. So I actually chose a new one.
No one really cares once they get over it. And really...get those friends/family out of long distance packages and into simply Canada-wide. Like here. 🙂
Is there not at one point on PM number selection that you can ask for last 4 numbers?
I know that @borntobewild @is looking for an older area code that is more recognizable. Like in the lower mainland in BC....who knows that 236 is a new area code that covers all of BC. I have some ideas to post for @borntobewild
08-24-2020 10:21 PM
@borntobewild wrote:Thank you all for your replies. I checked out the change number but all the numbers in there are using a new area code that know one would recognize. Maybe I will try PM a mod to see if they have any other numbers or talk the wife into transferring one of our land lines. Thank you again....
You can keep refreshing the short list provided to get new ones. I was in the same thought as you. Looking for familiar area code/prefixes. As I was going through them over a few days I was able to see the odd ones that could be picked up but they weren't very attractive but also I was coming across some kinda-cool numbers of new area code/prefixes. So I actually chose a new one.
No one really cares once they get over it. And really...get those friends/family out of long distance packages and into simply Canada-wide. Like here. 🙂
08-24-2020 10:09 PM
Thank you all for your replies. I checked out the change number but all the numbers in there are using a new area code that know one would recognize. Maybe I will try PM a mod to see if they have any other numbers or talk the wife into transferring one of our land lines. Thank you again....
08-24-2020 02:05 PM
@borntobewildIf you're unable to change your number yourself through your account, you can contact moderators for help.
Click on https://publicmobile.ca.ada.support/chat/ to get started to submit a ticket to moderators. Enter your question into SIMon. Follow/invent prompts until you get to the Contact Us button, click it and a Submit Ticket button should appear.
08-24-2020 02:04 PM - edited 08-24-2020 02:07 PM
PM doesn’t give you numbers, they asked you to pick a number from a list that would be local to your area. Obviously there was some confusion there. First I would confirm that the number you have IS NOT a local number in your area. With new area codes and exchanges constantly being launched numbers may not look familiar. And it could be another problem all together that is preventing you from receiving calls. We can provide more insight if we know roughly what area you live in.
AE_Collector
08-24-2020 02:03 PM
1. Reboot phone.
2. If 1. does not work you can change your number every 30 days free.
You might have to explain to a mod if the system won’t allow a number change. Do you have a number to port over by any chance.
I know the selection process for your new number is hard to understand and it is not a function that any one would know well enough from frequent use. It would be so much better if PM asked what postal code you want to call from and then give you a selection of numbers to use.
08-24-2020 02:00 PM - edited 08-24-2020 02:01 PM
Orange arrow on picture below to go with others above that have said. One change per 30 days.
08-24-2020 01:59 PM
@borntobewild PM cannot change numbers to make it local. They are based on local area codes. To get a new local number, log in to your self-serve account and click on change number. You are allowed to change your number every 30 days.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
08-24-2020 01:57 PM
@borntobewild wrote:I tried the stupid bot to fix this but it couldn't understand my problem. So I came here. The phone number that they gave me is a long distance phone number for all business and friends who try and call me on a land line. I would like either the company contact someone to make it a local call in my town or give me a number that is a local call number.
You can do that yourself in the self-serve. Find your province and city and select a number. And you can do that every 30 days.