finding a puk code

[jin_park0306]

I'm looking for my PUK code.

The battery of my phone was dead at night. Therefore, I charged my phone in the morning and once I turned on the phone, it said i have to enter the PUK code. I don't know why it is happened and where i can get the PUK code. So I left this post looking for prompt reply. Thank you!

[CSA_PM]

Hi there, I’ve looked into it and see that the issue was already handled by another agent. Let me know if any further help is needed

[hTideGnow]

hi @jin_park0306 

sorry, the PM agent cannot help you to find the PUK code that you are ooking for .  The one you are looking for is a carrier unlock code for the replacement phone you have. You can only get that from the carrier you got the phone from.  

And what brand is that phone?   if that is a Samsung phone , you can get the master unlock code from Samsung by calling  1-800-726-7864 

[jin_park0306]

Thank you so much

[Handy1]

@jin_park0306  If it’s a sim PUK  code you need support can help you 

send  a  private message   To CS_Agent

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