05-11-2025 09:19 AM
05-12-2025 01:30 PM
Hi @ Sparky-
I sent you a private message — you can reply by clicking this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
05-11-2025 10:06 AM - edited 05-11-2025 10:10 AM
Remember, if you dispute the PM charges and decided to continue service. You will be paying future charges with vouchers for 1 year.
You can just cancel by login to your account and go to the Subscription tab>Subscription Renewal>Unscribe. Your account will be closed after 90 days of nonpayment.
05-11-2025 09:21 AM
sorry @Sparky-
PM is prepaid carrier and no refund.
the only exception is if account was not successfully activated. if that is the reason, the you can message support agent and ask.
you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage